Transaction System SaaS - Scheduled Maintenance

Maintenance

Transaction System SaaS - Scheduled Maintenance

Status: closed
Start:
End:
Duration: 30 minutes
Affected Components:
Transaction System SaaS
Update

Maintenance tasks:

Transact Cloud Services has scheduled an upgrade for Jasper Reporting Services.

Expected impact:

The Jasper Reporting application will be unavailable for approximately 15 to 30 minutes. During this window, users may experience a timeout. Transaction processing will not be affected.

Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 4 then follow the appropriate prompts for Illumia SaaS Client Support.

Resolved

The scheduled maintenance has been completed and the impacted systems are operating normally.