Unscheduled Outage - Session Initiated IVR

Incident

Unscheduled Outage - Session Initiated IVR

Status: closed
Start:
End:
Duration: 1 day
Affected Components:
Update

We are aware of issues affecting processing via Session-Initiated IVR.
Windcave is currently investigating this with priority.

Further updates will follow.

Update

The issue has been identified upstream with a third-party provider.
We are working closely with them to restore service as soon as possible. Further updates will be provided when available.

Resolved

auto-closed

Resolved

auto-closed

Resolved

A fix has been deployed and confirmed to resolve issues with session initiated IVR.

If you experience any further issues please raise to support@windcave.com