Mobile Credential for Google Pay Wallet

Incident

Mobile Credential for Google Pay Wallet

Status: closed

Start:

End:

Duration: 2 hours 21 minutes

Affected Components:

Mobile Credential Mobile Credential for Google Pay Wallet

Update

2026-07-23T15:39:00.0000000Z

Transact engineers are investigating a possible issue with Mobile Credential for Google Pay Wallet.

Mobile credential provisioning is currently offline. New credentials cannot be issued. Currently provisioned credentials will continue to work with no issues.

Update

2026-07-23T16:57:00.0000000Z

The issue with the service(s) Mobile Credential for Google Pay Wallet is tentatively resolved and Illumia engineers are monitoring the systems to confirm there are no further issues.

Resolved

2026-07-23T18:00:00.0000000Z

This incident has been resolved and all systems are now operating normally.