2026-08-11T05:00:00.0000000Z

Maintenance tasks:

The Transact (SaaS) systems team has advised that they need to perform additional maintenance to the JPTS reporting archive and database archive.

Expected impact:

Transaction processing, web portals, API interfaces, batch file processing, and cardholder imports will be temporarily unavailable during this maintenance window. Any batch files transmitted during this time will be securely held and processed once maintenance is complete.

After maintenance concludes, only system activity from January 1, 2026 onward will be visible in the admin and cardholder web views, as well as in standard reporting. Historical data prior to January 1, 2026 will remain available upon request. Reports on this earlier data can still be generated through August 10th.

Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 4 then follow the appropriate prompts for Illumia SaaS Client Support.