Degraded performance of JIRA

Incident

Degraded performance of JIRA

Status: closed
Start:
End:
Duration: 12 minutes
Affected Components:
Investigating

We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

Monitoring

The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

Resolved

On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.