Illumia Insights - Scheduled Maintenance

Maintenance

Illumia Insights - Scheduled Maintenance

Status: closed
Start:
End:
Duration: 5 hours
Affected Components:
Transact Insights
Update

Maintenance tasks:

Illumia will perform scheduled maintenance on the Illumia environment to deploy the Insights 2026.08.12 Release.  Please be sure to read the Release Notes to learn more.  This is a redeployment of the maintenance that was previously scheduled to occur the morning of August 13th.

Expected impact:

We expect downtime during the maintenance window.

Note: If you receive the error message "We could not verify your access" when attempting to sign in, clear your browser's cache and try logging in again. If the issue persists, open an incognito/private browsing window and attempt to log in from there.

If you have any questions or experience any issues after the maintenance window has passed, please open a case via Transact Connect or call Illumia Support at 888-381-8054, Option 3.

Resolved

The scheduled maintenance has been completed and the impacted systems are operating normally.