GET/All Platforms, GET/Food Orders/Printing

Incident

GET/All Platforms, GET/Food Orders/Printing

Status: closed

Start:

End:

Duration: 10 days 18 hours 28 minutes

Affected Components:

GET All Platforms Food Orders/Printing

Update

2026-09-26T01:05:00.0000000Z

Illumia Engineers are investigating a possible issue with the service(s) GET/All Platforms, GET/Food Orders/Printing.

Update

2026-09-26T01:26:00.0000000Z

Illumia Engineers have determined that order are not printing and orders are listed in a pending state. All Platforms, Food Orders/Printing is operating in a degraded state. We will provide more information as soon as possible

Update

2026-09-26T02:11:00.0000000Z

The issue with the service(s) All Platforms, Food Orders/Printing is tentatively resolved and Illumia engineers are monitoring the systems to confirm there are no further issues.

Resolved

2026-10-06T19:33:00.0000000Z

This incident has been resolved and all systems are now operating normally.