NetMenu/US/NetMenu US 7 Production
Incident
2026-09-30T19:54:00.0000000Z
NetMenu/US/NetMenu US 7 Production
Status: closed
Start:
2026-09-30T18:04:00.0000000Z
End:
2026-09-30T19:54:00.0000000Z
Duration: 1 hour 50 minutes
Affected Components:
NetMenu
US
NetMenu US 7 Production
Update
2026-09-30T18:04:00.0000000Z
2026-09-30T18:04:00.0000000Z
Illumia Engineers are investigating a performance issue affecting Room Service Choice in the NetMenu/US/NetMenu US 7 Production environment. We are observing early signs of recovery and continue to monitor and investigate the root cause.
We will provide an update as more information becomes available. We apologize for any inconvenience this may cause.
Resolved
2026-09-30T19:54:00.0000000Z
2026-09-30T19:54:00.0000000Z
This incident has been resolved and all systems are now operating normally.