Illumia Insights - Dashboard is unavailable

Incident

Illumia Insights - Dashboard is unavailable

Status: closed
Start:
End:
Duration: 2 hours 27 minutes
Affected Components:
Transact Insights
Update

Illumia Insights dashboard is currently unavailable for clients. Illumia engineers are investigating. 

Update

Illumia engineers have confirmed with our Cloud Hosting Provider that they are experiencing issues with the underlying resources of Illumia Insights. Their engineers are engaged and working towards a resolution

Resolved

This incident has been resolved and all systems are now operating normally.