Mobile Credential Provisioning
Incident
2026-11-05T21:36:00.0000000Z
Mobile Credential Provisioning
Status: in progress
Start:
2026-11-05T20:35:00.0000000Z
Affected Components:
Mobile Credential
Mobile Credential for Apple Wallet
Mobile Credential for Google Pay Wallet
Update
2026-11-05T20:35:00.0000000Z
2026-11-05T20:35:00.0000000Z
Illumia engineers are investigating a possible issue with Mobile Credential provisioning.
Mobile credential provisioning is currently offline. New credentials cannot be issued. Currently provisioned credentials will continue to work with no issues.
Update
2026-11-05T21:36:00.0000000Z
2026-11-05T21:36:00.0000000Z
Illumia Engineers have determined that the
service(s) Mobile Credential for Apple Wallet, Mobile Credential for Google Pay Wallet is operating in a degraded state.